Notes are personal and messy; minutes are the shared, official record; actions are what the meeting actually changed.
Business writing · Meetings on record
Meeting minutes templates and notes
Meeting minutes, whichever templates you use, are the official written record of a meeting: who attended, what was decided and who will do what by when. Good minutes record decisions and actions, not a transcript of the conversation, and reach everyone within a day.
IN SHORTMinutes record five things: who was there, what was decided, who will do what, by when, and when the group meets next. Write decisions as complete sentences, give every action one named owner and a date, and send the minutes within 24 hours.
Three types of minutes
How much you write depends on who will read the minutes and whether they may be needed as evidence later.
Type
What it records
Use it for
Length
Action minutes
Decisions and actions only
Team meetings, stand-ups, project check-ins
Half a page
Discussion minutes
Decisions, actions and a short summary of each discussion
Most workplace meetings need action minutes. Board minutes are usually a legal record; see the minutes template and format guide for the formal layout.
A complete set of minutes
Minutes of a monthly operations meeting. Each agenda item ends in one of three outcomes: decided, noted or carried forward to the next meeting.
Operations meeting: minutesTuesday 4 June 2026, 10:00 to 11:00 · Room 3B and video call
Chair
Maria Lopez
Present
Sam Ortiz, Priya Shah, Tom Fielding, Lena Novak
Apologies
Daniel Osei (absent with notice)
Previous
Minutes of 7 May approved without changes
1. Q3 budgetDecidedSpending is 4% under budget. The meeting agreed to spend £12,000 of the remainder on warehouse shelving.
2. HiringNotedSam reported two open roles in the warehouse team. Adverts will go live this week.
3. Office moveCarried forwardThe landlord has not yet replied about the lease. To be discussed in July.
Action items
Action
Owner
Due
Order warehouse shelving (quote from Steelrack)
Priya Shah
Wed 5 June
Post adverts for two warehouse roles
Sam Ortiz
Fri 7 June
Chase the landlord for a lease answer
Tom Fielding
Mon 10 June
Next meeting: Tuesday 2 July 2026, 10:00. Minutes taken by Lena Novak.
Attribution means stating who made a point or decision. How much you record depends on the meeting; formal and board meetings need the most.
Record
Phrasing
Used in
Decision only
“The meeting agreed to approve £12,000 for shelving.”
Team meetings, stand-ups
Named contribution
“Sam reported that two roles are open.”
Most internal meetings
Differing views
“Tom raised concerns about the lease cost; Priya noted the move would save 20 minutes’ travel a day.”
Project and steering groups
Formal motion
“Proposed by Maria Lopez, seconded by Tom Fielding. Carried: 5 for, 0 against.”
Boards, committees, charities
Declared interest
“Priya declared an interest (a personal connection) in Steelrack and did not vote.”
Boards and any vote on suppliers
Write in the past tense and in neutral, reported language: “Sam reported that…”, not “Sam said, rightly, that…”. Minutes describe; they do not judge.
Writing a decision so it cannot be misread
A decision in the minutes should make sense to someone who was not in the room, six months later. That means a full sentence with the thing decided, the scope and the date it starts.
VagueAgreed to go with option B.
ClearThe team agreed to move all customer support to the Zendesk platform from 1 March. The old shared inbox will close on 31 March.
Record the decision, not the debate. If someone disagreed and wants it noted, one line is enough: “Sam asked for his concern about training time to be recorded.”
Taking notes: the Cornell method
The Cornell method divides a page into three areas, so your notes are already sorted when you turn them into minutes.
Cues (left column)Topic names and outcome tags: DECIDED, ACTION, NEXT MTG.Notes (right column)Facts, figures and who said them, in short phrases.Summary (bottom)Two lines written straight after the meeting. This becomes the opening of your minutes.How to take meeting notes effectively →
Who does what
Minutes are easier when three jobs are split between three people. In small meetings one person can take two roles, but the chair should not also take the minutes.
Chair
Runs the agenda, calls each decision aloud (“So we are agreeing to…”) so the minute-taker can write it down.
Minute-taker
Records attendance, decisions and actions, and checks wording with the chair before sending.
Action owners
Confirm their actions and dates before the meeting ends, and report back at the next meeting.