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Grammar guide · Words for work

Business English vocabulary

Business English vocabulary means the precise word, not the longest one. Here are set phrases for the situations you meet every week, sharper replacements for vague words, and guides to more than 100 business terms.

good resultsa reportan ideaa candidate strongthoroughpromisingwell-qualified ONE VAGUE WORD, FOUR PRECISE ONES Ask what the thing is good at, then name that.
The precise word depends on what you describe. A report is good because it is thorough; a candidate, because they are well qualified.

Phrases for the working week

Set phrases native speakers use at work. Choose a situation to see six of them with what each one does.

I’m writing regarding… States the topic in the first line.
Just a quick reminder that… A polite nudge about a deadline.
Please find attached… Introduces a file you have sent.
Could you let me know by Friday? A request with a clear deadline.
Further to our conversation,… Follows up on something already discussed.
Let me know if you have any questions. A friendly, open close.
100+ business English phrases: the full guide →

Precise words for vague ones

Intensifiers like very and really often stand in for a stronger single word. Pick the replacement that matches your meaning.

Instead ofTryIn a sentence
very importantessential, criticalAccurate data is essential for this forecast.
very bigsubstantial, majorWe saw a substantial rise in orders.
really goodexcellent, outstandingThe team delivered outstanding results.
very clearexplicit, unambiguousThe contract is explicit about payment terms.
getreceive, obtainWe received your application on Monday.
look atreview, examineI’ll review the figures this afternoon.
a lot ofconsiderable, extensiveThe project required considerable effort.
nicehelpful, considerateThank you for such a helpful reply.
Professional synonyms: the full guide →

Verbs that go with business nouns

A collocation is a pair of words that native speakers habitually use together. You hold a meeting and meet a deadline; other verbs sound unnatural even when the meaning is clear.

hold a meetinga workshoptalksan interview We will hold a short meeting on Monday.
meet a deadlinea targeta needexpectations The team met every deadline this quarter.
make a decisionan offerprogressa profit We made good progress on the contract.
do businessresearcha taskyour best We have done business with them for years.
take notesactionresponsibilitya break Who will take notes today?
raise a concerna questionpricesfunds I’d like to raise one concern about timing.

Business terms and abbreviations, decoded

Terms you will meet in reports and emails, with when each one is safe to use. Spell out abbreviations the first time for readers outside your team.

TermMeansIn a sentenceUse
KPIkey performance indicator: a measure of successCustomer response time is our main KPI.Spell out first
ROIreturn on investmentThe campaign delivered a strong ROI.Spell out first
stakeholderanyone affected by or involved in a projectWe’ll update all stakeholders on Friday.Anywhere
deliverablea specific thing a project must produceThe first deliverable is the draft report.Anywhere
Q1 to Q4the four quarters of the (financial) yearSales rose in Q3.Anywhere
EODend of the working dayCould you send it by EOD?Internal
FYIfor your informationFYI, the office closes early on Friday.Internal
ASAPas soon as possiblePlease reply ASAP.Internal
bandwidthtime and capacity to take on workI don’t have the bandwidth this week.Internal
action pointa task agreed in a meetingEach action point has an owner and a date.Anywhere
100+ business terms with definitions →

Phrasal verbs at work

A phrasal verb is a verb plus a small word such as up, off or through, with its own meaning. English speakers use them constantly at work, even in formal emails. Each has a more formal single-word equivalent for reports.

Phrasal verbMeaningIn a sentenceFormal equivalent
follow upcheck on or continue somethingI’ll follow up with the client tomorrow.pursue
set uparrange or organiseCan you set up a call for Monday?arrange
put offdelayWe’ve put off the launch until June.postpone
go overcheck or reviewLet’s go over the figures together.review
carry outdo a task or studyThe team carried out a survey.conduct

Building your vocabulary

Learn new words in phrases, not alone, and use each one in your own writing within a day. The business English phrases guide has more to learn.

  1. 1CollectNote useful phrases from emails and reports you receive.
  2. 2GroupSort them by situation: meetings, requests, updates.
  3. 3UsePut one new phrase in an email the same day.
  4. 4ReviewLook back at your list once a week and drop what you already use.