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Business writing · Informing decisions

Business reports and summaries

A business report gives decision-makers the facts they need and tells them what to do next. Every report on this page, from a one-page status update to a full analytical report, follows one principle: the conclusion comes first, and the evidence follows for those who want it.

ConclusionKey findingsEvidenceDetail everyonemost readersspecialistsa few
The inverted pyramid: each level down is read by fewer people. Put what everyone needs at the top, so stopping early never means missing the point.

Which report do you need?

ReportUse it whenCore structureLength
Executive summaryA long document needs a stand-alone overviewPurpose → findings → recommendation → resources → next step1 to 2 pages
Status reportLeaders need a regular update on progressStatus labels → progress → risks → decisions needed1 page
Analytical reportA question needs studying before a decisionQuestion → method → findings → recommendations5 to 20 pages
Root cause analysisSomething went wrong and must not recurIncident → impact → five whys → root cause → fix2 to 4 pages
Business reportFormal annual, research or feasibility reportingSummary → introduction → findings → conclusions → appendices10 to 50 pages
Release notesUsers need to know what changed in a productVersion and date → new → improved → fixed → breaking changes½ to 1 page
Company announcementNews must reach the whole organisationThe news → why → what changes → timeline → who to ask300 to 500 words
Customer case studyA client’s success can persuade othersClient → challenge → solution → results → quote1 to 2 pages

The executive summary in five parts

An executive summary is a short version of a longer document that must stand alone: a reader who sees only this page should still be able to decide. It is usually 5 to 10% of the full length, and you write it last.

01≈ 10% Purpose This report assesses whether to open a fourth warehouse in the Midlands.
02≈ 35% Key findings Delivery times to the region average 3.2 days, against 1.4 days elsewhere; 31% of complaints cite late delivery.
03≈ 25% Recommendation Lease a 4,000 m² site near Coventry from January 2027.
04≈ 15% Resources Set-up cost £1.2m; running cost £640,000 a year; 28 new roles.
05≈ 15% Next step Board approval on 18 July so the lease can be signed in August.
The bar shows the typical share of a one-page executive summary. Findings and the recommendation take more than half, because they are what the reader decides on.

An executive status report on one screen

Executives read status reports to answer one question: does anything need me? Three sections, with a status label (a one-word rating such as on track or at risk) for each workstream, answer it in under a minute.

Store systems upgrade · Week 14 of 20Overall: at risk
1 · Status by workstream
Till installationOn trackStaff trainingOn trackCard readersAt riskStock system linkComplete
2 · Since last report New tills live in 38 of 60 stores. Staff training complete in the north region. Card reader supplier delayed shipment of 22 units to 24 June.
3 · Decision needed Approve £14,000 to rent 22 card readers so the remaining stores open on schedule, by Friday 7 June.

Root cause analysis: the five whys

A root cause analysis report explains why a problem happened so it never happens again. The five whys technique asks “why?” repeatedly until you reach a cause you can fix in a process, not in a person.

  1. Problem Four stores ran out of bread on Saturday 1 June.
  2. Why 1 Why? The Friday delivery was half the usual size.
  3. Why 2 Why? The order sent to the bakery used the previous week’s sales.
  4. Why 3 Why? The previous week included a bank holiday, when sales are lower.
  5. Why 4 Why? The ordering system does not adjust for holidays.
  6. Root cause Why 5 The weekly ordering checklist has no step for checking unusual weeks.
Recommendation: fix the process Add a stock check for unusual weeks to the weekly ordering checklist.
Owner
Each store manager
Starts
10 June
Review
After 8 weeks
Read left to right: each card answers “why?” about the one before it, moving from what happened to the process gap behind it. Because the root cause is a missing step, the fix is a process change with an owner and a review date.
How to write a root cause analysis report →

Choosing a chart or a table

Use a chart when the reader needs to see a pattern, and a table when they need exact numbers. Give every chart a title that states the finding, not just the topic.

To showUseTitle it like this
Change over timeLine chart“Support tickets fell 30% after the new help pages”
Comparison between groupsBar chart, sorted largest first“North region leads on renewals”
Parts of a wholeStacked bar, or a table if over five parts“Two products make up 70% of revenue”
Exact figures to look upTable“Monthly costs by department, 2026”

Recommendations that get approved

A recommendation is approved when the reader can say yes without asking anything else. Each one needs an action, an owner, a cost and a date. See analytical reports with recommendations for the full structure.

Hard to approveWe should look into improving the onboarding process.
Easy to approveAna Silva’s team rewrites the onboarding emails by 30 June, at no extra cost, to bring first-month cancellations down from 12% to 8%.

From finding to recommendation

An analytical report studies a question and recommends action. Each recommendation should rest on a finding, and each finding on evidence, so a reader can trace every “we should” back to a fact.

EvidenceFindingRecommendation
Customer survey, 1,200 responses, May 202664% of customers who left did so within the first 90 days.Introduce a 90-day onboarding programme with weekly check-in emails.
Support logs, January to May 2026Setup questions make up 41% of support tickets.Add an in-app setup guide, owned by the product team, by September.
Pricing analysis of five competitorsOur entry price is 30% above the market average.Test a lower-priced starter plan in one region for three months.
How to write an analytical report with recommendations →

Guides on reports and summaries

11 guides · newest first
How to Write an Analytical Report With Recommendations
How to Write an Analytical Report With RecommendationsWrite analytical reports that get acted on. Learn the structure, how to link findings to recommendations, and how to interpret evidence for busy decision makers.Jul 18, 2026 · 5 min read
How to Write a Root Cause Analysis Report
How to Write a Root Cause Analysis ReportLearn to write a clear root cause analysis report: the right structure, the five whys technique, actionable recommendations, and a focus on causes not blame.Jul 15, 2026 · 5 min read
How to Write an Executive Summary That Gets Read
How to Write an Executive Summary That Gets ReadWrite executive summaries that stand alone: five-part structure, templates for strategy papers, reports, and proposals, with specific language patterns.Apr 23, 2026 · 14 min read
How to Write a Company Announcement Email
How to Write a Company Announcement EmailCompany announcement email templates for positive, neutral, and difficult news with five-part framework, tone calibration, and rollout sequence guidance.Apr 13, 2026 · 13 min read
How to Write a Customer Case Study Template
How to Write a Customer Case Study TemplateCustomer case study templates with five-part framework, interview process, quote-gathering techniques, and distribution guidance for B2B marketing teams.Apr 12, 2026 · 13 min read
How to Write Release Notes That Users Actually Read
How to Write Release Notes That Users Actually ReadRelease note templates for product, API, and developer updates with four-part framework, category discipline, and breaking-change communication patterns.Apr 12, 2026 · 12 min read
Executive Status Report Templates for Busy Executives
Executive Status Report Templates for Busy ExecutivesExecutive status report templates with three-section framework, status label discipline, and language patterns that respect executive time and produce decisions.Apr 12, 2026 · 13 min read
Business Report Writing Guide with Template
Business Report Writing Guide with TemplateProfessional business report template with complete writing guide. Includes examples for annual reports, market research, feasibility studies, and compliance reports.Mar 29, 2026 · 23 min read
Executive Summary - How to Write One with Examples
Executive Summary - How to Write One with ExamplesLearn how to write a compelling executive summary with templates and examples for business plans, project reports, proposals, and research papers.Mar 29, 2026 · 23 min read
Writing a Professional Business Report - A Guide
Writing a Professional Business Report - A GuideExpert guide to writing professional business reports. Covers research, structure, data visualization, formatting, and revision with practical frameworks and examples.Mar 29, 2026 · 11 min read
Project Status Update - Templates and Writing Guide
Project Status Update - Templates and Writing GuideProject status update templates for weekly reports, monthly summaries, and executive dashboards. Includes RAG indicators, examples for software and marketing.Mar 29, 2026 · 22 min read