Meet, or write?
Answer three questions before you send an invitation. If every answer is no, a written update will do the job faster.
- Question 1 Does it need discussion? A decision with trade-offs, or an idea that needs building together.
- Question 2 Is it sensitive? Feedback, bad news or conflict is better said than written.
- Question 3 Is it urgent and tangled? When an email thread has gone back and forth more than three times.
An agenda that drives decisions
Write each item as a question to answer, with an owner and a time. People arrive knowing what they need to decide.
Chairing phrases
The chair’s job is to keep the meeting on purpose and make sure every voice is heard. Choose a moment for the words.
Making the decision call
Before the meeting, say how the decision will be made. It prevents the most common end to a meeting: everyone talking, nobody deciding.
| Method | How it works | Best when |
|---|---|---|
| One decider | The owner hears views, then decides. | Speed matters and accountability is clear. |
| Consent | The proposal passes unless someone has a serious objection. | Teams want buy-in without endless debate. |
| Consensus | Everyone must agree. | The decision is hard to reverse and affects everyone. |
| Vote | Majority wins. | Several equal options and a large group. |
One-to-one meetings
A regular one-to-one between a manager and a team member belongs to the team member: their agenda first, status updates last. A 30-minute structure:
Taking part when you are not the chair
Good meetings depend on participants as much as on the chair. These moves help a meeting reach its decision faster.
Hybrid meetings
When some people are in a room and others are on a call, the remote people are easily forgotten. These habits keep everyone equal. The chair’s side is in how to lead a meeting.
- Everyone joins from their own laptop, even in the room
- Share the agenda and documents on screen, not on paper
- Ask remote people first when you go round the group
- Use the chat for questions, and have someone watch it
- Repeat any comments made off-microphone
- Send the summary in writing, to everyone at once
The 24-hour summary
Send a short summary within a day, while memories match. Three headings are enough.
Guides on meeting skills
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